- OperatorGophoenix Solutions Limited
- Established2019
- Game Providers32 providers including Pragmatic Play, Hacksaw Gaming, Betsoft
- Deposit MethodsPayID, Visa, Mastercard, Crypto, Neosurf, Skrill, Neteller & more
How to get in touch
For assistance, send an email to support@pokie-spins-casino.wtf. Support can help with general questions about your account and the services available through Pokie Spins Casino. Please use the email address linked to your account where possible, as this may make it easier to identify your request.
You may contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems or responsible gambling requests. If your enquiry relates to a particular transaction, promotion or error message, include the relevant details so the matter can be reviewed accurately.
Responses are usually provided within 24 hours, although timing can vary depending on the nature and complexity of the enquiry. Sending the information requested below can help avoid unnecessary follow-up messages.
What to include in your message
When emailing support@pokie-spins-casino.wtf, include the following wherever relevant:
- The email address or username associated with your account.
- A short, clear description of the issue or question.
- Relevant dates, transaction details or error messages.
- Screenshots if they help show the problem.
- Any steps you have already tried to resolve the issue.
For your security, do not include your password or other sensitive login information in an email. If you are making a responsible gambling request, state clearly what support you need so the request can be directed appropriately.
